Create Your Own Hamper
Create Your Own Hamper - Large Box is backordered and will ship as soon as it is back in stock.
How to make your own hamper:
Creating your own hamper is the perfect way to make a personalised gift for friends, family or colleagues. Our elegant black, subtly branded hamper boxes, containing eco-friendly packaging, are perfect for showcasing your personally selected food and drink items. Our create your own hampers make a delicious gift that perfectly reflects the recipients tastes and preferences. Whether celebrating a special occasion, saying well done, or expressing appreciation, making your own hamper is a lovely way to show someone they are truly appreciated.
Creating your own hamper couldn't be easier. You have a choice of 2 hamper box sizes. Simply add the hamper box which best meets your requirements to your basket and then browse through our products and select which ones you would like your hamper to contain. Add them to your basket, then proceed to checkout, where you will be able to add a personalised gift message, select a delivery day, and add any special requirements. Then proceed through to payment & we'll assemble your beautiful bespoke hamper - happy creating!
Guidance on hamper box sizes:
-
Large Hamper Box - this box can hold approximately 5 packets of smoked meat/fish, 3 packets of cheese, 1-2 bottles of oil/sauce, a maximum 2 packets of biscuits or crackers, 2 jars of chutney/jam and 2 packets of mushrooms/chillies. For reference, have a look at our Continental Hamper (2nd image) which comes in this box.
- Extra large Hamper Box - this box is significantly larger and can hold approximately 10 packets of smoked meat/fish, 6 packets of cheese, 4 bottles of oil/sauce, 4 jars, 5 packets of biscuits/crackers and several packets mushrooms/chillies etc. For reference, have a look at our Deluxe Hamper (3rd image) which comes in this box.
Optional wine choices:
With the extra large box you have the option to add one of our hand picked bottles of wine:
- Lunetta Prosecco, Ca'Vit, Italy 11.0%, 75cl - a deliciously light & fruity fizz with hints of apple and peach
- Cloud Factory Sauvignon Blanc, Marlborough, 12%, 75cl - a fresh and vibrant white, a superb example of a classic New World Sauvignon
- Malbec, Nieto Senetiner, Argentina 14%, 75cl - a big satisfying red with notes of rich red fruits, plum and fig with vanilla & light oak aromas
- Clos Bagatelle a l'Origine, Saint-Chinian, Languedoc 13.5%, 75cl - a hearty, vibrant red with a fresh, herby nose & intense Southern France flavours
- Niepoort Ruby Dum Port, 19.5%, 37.5cl - matured for 3 years, a rich & smooth Port with luscious plum and cherry notes
**This is guidance only, so if you're unsure if the contents will fit, then either go for the next size up or contact us before purchasing. In the unlikely event you have purchased our XL box and your chosen items will fit & look better in the smaller box, then we will use the smaller box & make up the value with complementary items. On the other end of the scale, if any items you have purchased do not fit in the box you have chosen, then we will refund the cost of the item/s**
**Please be aware, if alcohol is added you must be over 18 to purchase this product**
Named Day Delivery:
Choose your preferred delivery day from the options available at checkout
Gift Message:
Add a customised message in the Gift Message Box when you view your basket
Ingredients & Storage:
Ingredients & Storage:
Delivery & Packaging:
Delivery & Packaging:
UK Mainland delivery charges, excluding all Islands & Scottish Highlands:
Your goods will be delivered via our chosen courier, usually DPD on the day of your choice. All perishable food will be sent in temperature controlled packaging containing ice packs.
Our standard delivery charges are worked out on your order value:
- FREE for orders £100.00 and above (to a single address)
- Just £4.95 for orders below £99.99 (to a single address)
Collection from The Artisan Smokehouse:
If you would like to pickup your order form us, then simply choose your preferred collection day using the date picker at checkout. We ask for pickups to be made between 10am - 2pm on your chosen day, from the Artisan Smokehouse, Goose Barn, Back road, Falkenham, IP10 0QR. For any variations in times please contact us before placing your order.
Islands & Scottish Highlands:
We are able to offer delivery to Scottish Highlands (basically north of Edinburgh/Glasgow postcodes but please check with us if unsure), Isle of Man & Isle of Wight. However this will be on a 2-day service and will unfortunately incur additional charges (approximately £18 in total for orders under £100, and £12 for orders over). You will need to contact us via phone (01394 448414) or email (info@artisansmokehouse.co.uk) to arrange this. Also please be aware that the delivery date selected may not be met due to the 2-day delivery service. Unfortunately we are currently unable to deliver to Guernsey & Jersey. Thank you for your understanding.
NI, Ireland & Overseas:
Unfortunately, we are unable to deliver to Northern Ireland, Ireland and Overseas at present.
Delivery address, including instructions if not going to be in:
Please ensure that either yourself or your recipient is able to take delivery of your order, or that specific delivery instructions are left for the courier to leave your parcel in a safe, dry place.
On the 'checkout page' there is a box where you can add specific delivery instructions (such as leave with neighbour at 17, in porch etc), which we will pass onto the courier, who at their discretion, will leave in a safe place.
Please note: we cannot be held responsible for parcels, which are undelivered or mis-routed due to incomplete/incorrect addresses given by the customer, due to customer/recipient not being available to receive shipment, due to an incorrect delivery date being chosen by customer, due to parcel going missing once left in a 'safe' place or due to deterioration of packaging if parcel left out in inclement weather.
Delivery day:
At checkout you will be able to select your preferred delivery date using the date picker. If for any reason, we are unable to deliver on that day, we will be in contact with you to arrange another suitable day.
We will advise you via email once your order has been dispatched containing further tracking information.
If you have not received your parcel within 48 hours of receiving the email, then please contact us immediately on: 01394 448414.
Overseas customers:
Unfortunately due to the perishable nature of our food, cost and logistics, we are currently unable to deliver to overseas destinations.
Personal message:
If you would like us to include a personal message with your order (at no extra charge) please write it in the Gift Message box at checkout.
Receipts & packing slips:
Please note; we do not include receipts as standard (as many orders are given as gifts) so please specify if you would like one. We do however include packing slips with orders which are clearly not intended as a gift.
Packaging & recycling:
All perishable products will be delivered in temperature controlled packaging, containing ice packs, to ensure products arrive in optimum condition. However, we can not be held responsible for deterioration of goods resulting from unsuccessful delivery due to customer error (e.g. person not available to receive shipment, instructions not left, incorrect address given etc).
We are currently trying to minimise our impact on the environment. Therefore the majority of our parcels will now not be delivered in plastic packaging, simply in a cardboard box using paper packaging tape and paper void fill where necessary (which can all be recycled with your kerbside recycling). If we can and if appropriate we will also try to reuse packaging, although this is not case for our hamper boxes which are always brand new!
Our ice packs can be reused for your own picnics / lunch boxes etc. They are filled with distilled water and can simply be poured down the drain if you would prefer not to reuse them, and the plastic outer recycled.
Storage of products:
To ensure your fresh food products remain in optimum condition, we strongly advise that once you have received your order, you immediately unpack the items and place any perishable products in the fridge. Please follow the instructions on the individual products, regarding 'use-by' and 'best before' dates, and storage.
Frequently Asked Questions...
General Queries:
Do I need to refrigerate my order when it arrives?
Do I need to refrigerate my order when it arrives?
Yes, any perisahable/fresh food items will require refrigeration upon receipt.
All perishable food, be it in a hamper or not, will be sent with ice packs to ensure products arrive in optimum condition. We strongly advise that once you have received your order, you immediately unpack the items and place any perishable products in the fridge. A sticker will be included on your parcel, advising the recipient to do this.
Please follow the instructions on the individual products, regarding use by dates, best before dates and storage advice.
Can I include a personal gift message with my order?
Can I include a personal gift message with my order?
Yes, at checkout there is a gift message box where you simply type your message as you would like it to be seen. We will print out your gift card, pop it in a little envelope and include it with your order, at no extra charge.
My order is a gift & I'm worried a receipt is going to be included?
My order is a gift & I'm worried a receipt is going to be included?
Please don't worry! We do not include receipts as standard, as many orders are given as gifts (but please specify if you would like one).
However, we do tend to include packing slips with orders which are not hampers and are clearly not intended as a gift.
What packaging do you use - is it eco-friendly & recyclable?
What packaging do you use - is it eco-friendly & recyclable?
Outer packaging: We are currently trying to minimise our impact on the environment. Therefore our parcels are delivered in cardboard boxes, using paper packaging tape and paper void fill where necessary (which can all be recycled with your kerbside recycling).
Ice packs: Our ice packs can be reused for your own picnics / lunch boxes etc. They are filled with distilled water and can simply be poured down the drain if you would prefer not to reuse them, and the plastic outer recycled.
Hampers & wood wool: Our hamper boxes are constructed from reinforced, coated card, which can be recycled. We use eco-friendly, kiln dried wood wool to protect the items within our hampers. Our wood wool is 100% natural and is made entirely from natural spruce wood cultivated from European forests that are PEFC approved. Not only is it natural and biodegradable, but it’s made using the excess bits of wood that might otherwise be thrown away. It can be recycled, reused, composted or burned completely!
Delivery Queries:
Where do you deliver & how?
Where do you deliver & how?
We currently deliver to UK Mainland addresses, using our third-party courier service, usually DPD. Routinely we don't deliver to any Islands or the Scottish Highlands, due to courier restrictions. However, we would love to be able to accommodate all your requirements, so please get in contact with us to discuss your options.
Can I order now for a future delivery date?
Can I order now for a future delivery date?
Yes, we have a date-picker feature on our checkout page that enables you to select a delivery date of your choosing.
Does someone need to be in to accept delivery?
Does someone need to be in to accept delivery?
Please ensure that either yourself or your recipient is able to take delivery of your order. If this is not going to be possible then please include accurate delivery instructions to leave your parcel in a safe & dry place.
At checkout there is a box where you can add specific delivery instructions (such as leave with neighbour at 17, in porch etc), which we will pass onto the courier.
If you provide a mobile number, our couriers will send you a text message with tracking details & advising you of an estimated arrival time for your package.
Can I track my order?
Can I track my order?
Yes! Once your order is dispatched, we will email you with a tracking number. You can then track your order online with our courier.
If you have entered a UK mobile number on your order, and the delivery is in the UK, you will receive text message notifications from DPD with information about your delivery time slot.
Can I collect my order in person?
Can I collect my order in person?
Yes, if you live locally to us and would like to collect your order you are very welcome to do so!
At checkout you are able to choose your collection day using our date-picker feature. We ask that collections are made on your chosen day between 10am - 2pm, unless otherwise arranged.
